Privacy Policy

Privacy Policy Last updated: 21 November 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was generated by TermsFeed and fine-tuned by Sharetribe.

Please read this Privacy Policy carefully before using Our Service.

1 - Interpretation and Definitions

1.1 - Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

1.2 - Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Application means the software program provided by the Company or Operator downloaded by You on any electronic device, named PramTraders Marketplace.

Business refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of processing it.

Company (referred to as "the Company", "We", "Us" or "Our") refers to PramTraders Marketplace, 12 Market Street, Hull, United Kingdom, Company ID: 12345678. For the purpose of the GDPR, the Company is the Data Controller.

Consumer refers to You.

Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website.

Country refers to the United Kingdom.

Data Controller refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Do Not Track (DNT) is a concept promoted by regulatory authorities to allow internet users to control tracking of their online activities.

Operator refers to PramTraders Marketplace. For the purpose of the GDPR, the Company is the Data Controller.

Personal Data is any information that relates to an identified or identifiable individual.

Sale means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a Consumer's personal information to another business or third party for monetary or other valuable consideration.

Service refers to the Application or the Website or both.

Service Provider means any natural or legal person who processes the data on behalf of the Company.

Third-party Social Media Service refers to any website or social network through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Website refers to PramTraders Marketplace, accessible from https://www.pramtraders.com .

You means the individual accessing or using the Service, or the company on behalf of which such individual is accessing or using the Service.

2 - Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: privacy@pramtraders.com

By visiting this page on our website: https://www.pramtraders.com/contact

3 - Collecting and Using Your Personal Data

3.1 - Types of Data Collected

3.1.1 - Personal Data We may ask You to provide personally identifiable information, including:

Email address

First name and last name

Phone number

Address, City, Postal code, Country

Bank account information

Credit card number and expiration date

Usage Data

3.1.2 - Usage Data Collected automatically when using the Service, including IP address, browser type, pages visited, time spent, unique device identifiers, and mobile device information.

3.1.3 - Information from Third-Party Social Media Services We may collect data from accounts like Google, Facebook, Twitter, LinkedIn, and Apple.

3.1.4 - Tracking Technologies and Cookies We use Cookies, Web Beacons, and similar technologies for analytics, authentication, and personalized advertising.

3.2 - Use of Your Personal Data We may use Your Personal Data to:

Provide, maintain, and improve the Service

Manage Your Account

Contact You with updates, offers, or relevant information

Deliver targeted advertising

Conduct business transfers

Other business purposes like analytics and service improvement

3.3 - Retention of Your Personal Data We retain Personal Data only as long as necessary for legal obligations, dispute resolution, and contractual enforcement.

3.4 - Transfer of Your Personal Data Your data may be processed in the UK or other countries. We ensure adequate protections are in place.

3.5 - Delete Your Personal Data You can request deletion via Your Account settings or by contacting Us.

3.6 - Disclosure of Your Personal Data We may disclose Your data to service providers, business partners, affiliates, or for legal reasons as necessary.

3.7 - Security of Your Personal Data We use commercially acceptable methods to protect Your data, but cannot guarantee 100% security.

4 - Detailed Information on the Processing of Your Personal Data

4.1 - Analytics Services like Google Analytics, Matomo, and Fathom are used for traffic analysis.

4.2 - Email Marketing We may send emails via providers such as Mailchimp.

4.3 - Payments Payment processing is done through Stripe or PayPal.

4.4 - Behavioral Remarketing Third-party vendors may use cookies and other technologies to provide targeted ads.

4.5 - Usage, Performance and Miscellaneous Other third-party providers may include Intercom, Facebook Messenger, Zendesk, and Tawk.

5 - Links to Other Websites

We are not responsible for third-party websites linked from our Service.

6 - GDPR Privacy

You have rights under GDPR including access, correction, deletion, data portability, and withdrawing consent.

7 - CCPA, CalOPPA, and California Privacy Rights

We comply with CCPA for California residents. You have rights to notice, request, deletion, and opting out of sale of your personal information.